Privacy Policy

Last updated: May 2026

AllDigitalKeys.com (“we”, “our”, “us”) is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR).

1. Who We Are

AllDigitalKeys.com is an online digital game key retailer. Our contact email is orders@alldigitalkeys.com.

2. What Data We Collect

Account data: Name, email address, password (hashed)
Order data: Name, email address, billing address, order history
Payment data: Processed securely by Stripe — we never store card numbers
Usage data: Pages visited, products viewed (via cookies/analytics if consented)
Communications: Emails you send us

3. How We Use Your Data

Processing and fulfilling your orders (legal basis: contract)
Sending order confirmation and digital key delivery emails (legal basis: contract)
Customer support and dispute resolution (legal basis: legitimate interest)
Complying with legal obligations (legal basis: legal obligation)
Analytics to improve our service (legal basis: consent, via cookie banner)

4. Third-Party Processors

Stripe (stripe.com) — payment processing. Stripe’s privacy policy: stripe.com/privacy
G2A (g2a.com) — digital key supply. Keys are purchased from G2A’s marketplace.
Google Analytics — website analytics (only if you consent via cookie banner)
Contabo GmbH — web hosting provider (Germany, EU)

5. Cookies

We use essential cookies (required for the shopping cart and checkout) and optional analytics cookies. You can manage your cookie preferences via the cookie banner that appears on your first visit.

6. Data Retention

We retain order data for 7 years for accounting and legal compliance purposes. Account data is retained until you request deletion. Analytics data is retained for 26 months.

7. Your GDPR Rights

Right to access — request a copy of your personal data
Right to erasure — request deletion of your data (subject to legal retention requirements)
Right to rectification — correct inaccurate personal data
Right to data portability — receive your data in a portable format
Right to object — object to processing based on legitimate interest

To exercise any of these rights, email us at orders@alldigitalkeys.com. We will respond within 30 days.

8. Data Security

We use SSL/TLS encryption for all data transmission. Payments are processed by Stripe using bank-grade security. We do not store payment card details.

9. Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top will reflect any changes.